Delivery Information
All online orders are immediately processed. We will ensure your order is extremely well packaged, instantly dispatched and securely delivered, reaching you within 1-3 working days for Ireland and 4-7 days for International orders, providing the items ordered are in stock, or unless a longer delivery time is stated with the product you have ordered, i.e.: special order items.
What if the delivery is attempted and you are out?
All deliveries are courier delivered and therefore require a signature upon receipt. If you are not in when your delivery is attempted, the driver will contact you, to rearrange a second delivery or make collection from the local holding depot.
Packaging
All goods are thoroughly checked prior to dispatch, and are then securely packaged and sealed to ensure safe transit.
Payment for Delivery:
PayPal or Credit Cards: (Goods can ONLY be delivered to the credit card billing address) - All transactions are processed in Euro, if your credit card is billed in another currency; the amount charged will be in Euro and your credit card company will convert this amount into your local currency. AE86 Direct are in no way responsible for any additional charges your credit card company may levy upon you.
Delivery Insurance
Even though we securely package every item to endeavor that it reaches you safely and securely, unfortunately on very rare occasions goods can be damaged in transit. If a parcel arrives and the box/packaging appears damaged, please sign for the goods and clearly print "DAMAGED" next to your signature.
Then upon opening the parcel, if you find that any product within the box/packaging is damaged please contact us so that we can assess the situation. Please put all items back into the original packaging as following on from there we will make a collection of the damaged item and arrange a re-delivery of a replacement free of charge.
We reserve the right to offer a direct replacement. If the item shows signs of being fitted, it is excluded from this exchange policy.
Delivery
All our products are shipped to our international customers using following method:
- Fastway Couriers for Ireland and Great Britain
- Various Reputable Couriers For International
Once your order has been completed and payment has been authorised our sales team will email you an Airway Bill / Tracking Number where you will be able to track your goods online.
How Much Does Delivery Cost?
To find out the cost of delivery you first need to add the products which you are interested in, to the shopping basket. At the checkout stage you will be asked for which country you want the goods shipped to. When you select your country, the delivery price will be displayed.
Import Taxes & Duties
if you are purchasing products from us which are delivered outside of Ireland, you are liable for any import taxes and duties which your government and/or customs agency imposes . If you are unsure of these taxes and/or duties please contact your local customs agency in your respective country before ordering goods.
Returns
All returns must be authorised by AE86 Direct.
You have the right to cancel or exchange your order up to 14 working days after the day of delivery. Any non-faulty goods returned outside of the 14 day period without notice during this period we reserve the right to refuse.
Every order direct from AE86. will be courier delivered and require a signature upon receipt. Prior to signing for goods we ask that you check that the goods are both undamaged and that all goods are present that should be. Signing for the goods is an acceptance that everything in the delivery is as it should be and undamaged.
It is your responsibility to return the goods to us, at your expense, unused and in the same condition that you received them in.
All goods are sold subject to the manufacturer's Conditions of Sale and Guarantee. Goods specially ordered cannot be returned for credit or refund. Any cancellation on such orders will incur a 30% handling fee. The property in the goods does not pass until payment has been received in full.
Under no circumstances will AE86 be held liable for any fitting charges incurred by the customer. It is the customers responsibility to ensure they have the correct parts prior to fitting.
No liability or returns are accepted where purchases attempt to modify or install components where it is known or ought to be reasonably known to the purchaser that the part is incorrectly supplied or otherwise not in accordance with the order.
The provisions of these clauses do not affect your statutory rights.